Good for a few users with limited connected devices
Great for using a few devices at the same time
Best for smart homes with many connected devices
Built for streaming, gaming and working without limits
Fastest speed and future proof bandwidth
Want IQ Fiber for your business? View our Business plans
Internet speed represents maximum network service capability speed and is based on wired connection to optical network terminal. Actual speeds may vary. Speed availability may vary based on location. Plan price includes monthly wired subscription service at selected speed, a WiFi gateway, and mesh units as determined by IQ Fiber installation technician. Exceptional properties may require additional mesh units to be purchased at market cost.
The transition from ThinkBig Networks to IQ Fiber will be seamless. Your current fiber internet service in Maryland will stay fast and reliable — we’re simply upgrading your experience with stronger technology, and expert 24/7 customer support. In short, your fiber internet stays the same — fast, reliable, and built for your home — but your overall experience gets even better with IQ Fiber’s transparency, technology, and attentive service.
100% fiber-optic internet offers the fastest upload and download speeds available. Lag? What's that?
Our Stress-Free Guarantee means no fees, contracts, data caps, WiFi equipment charges. And we’ve never increased our prices.
Say goodbye to glitches, wait times, and network instability with our consistent wall-to-wall coverage and 99.99% network availability.
Unlike your teenagers, we proactively monitor your WiFi service, answer your call, are on time, and pick up after ourselves. We pay attention - so you don't have to.
For most customers, there has been no change to your internet plan or monthly price. If there are any updates or changes, those details will be explained in your confirmation details.
At IQ Fiber, we’re proud to offer transparent, stress-free internet service – that means no contracts, hidden fees, and no equipment rental charges. In fact, you won’t be charged taxes. The changes made to a few customers are to ensure we are living up to our promises. Our mission is simple: to give Maryland customers fast, dependable fiber internet without surprises.
Not at all. The equipment you already have will continue to deliver the same fiber-optic speed and reliable internet you enjoy today. There’s no need to restart, replace, or reset anything. IQ Fiber’s technology integrates seamlessly with your existing setup — so your connection just keeps working, smarter and stronger.
You can now manage everything through your new IQ Fiber account portal. Scan the QR code below and click Access Here to set up your account. Need help? Just give us a call – we’re happy to assist.
Yes – Your autopayment information automatically carried over. Please log in to your account portal to confirm that your information is accurate.
One of the biggest benefits of joining IQ Fiber is access to our 24/7 in-house customer support team – real experts in your time zone, ready to help whenever you need it.
Here’s how to reach us:
Our customer service team answers 93% of calls in under 30 seconds, and each team member is a WiFi expert who is capable of helping with any issue, without endless transfers in a phone tree.
If you have any questions about the transition you can reach out to us now!