100% fiber-optic internet offers fastest upload and download speeds available, no matter how many devices in your household are connected.
Our Stress-Free Guarantee means no hidden fees, contracts, or data caps, ever. We don’t limit your streaming and your price doesn’t go up after a promotional period.
Our dedicated customer service experts live right here in Jacksonville and are trained to help you get the most out of your service.
Say goodbye to glitches, wait times, and network instability. You’ll get the most out of our latest WiFi 6 equipment and app, which are free for our customers.
Fiber transmits data through pulses of light rather than running electricity through copper wires. It’s about 20 times faster than traditional coax or DSL.
Ready to see for yourself? Test your internet speed and compare it to our fiber-optic plans.
We never charge installation or equipment fees, and you won’t see a higher bill when your services are renewed. We know technology changes quickly, which is why you’ll never be locked into a contract. As your needs grow, we'll grow with you.
Welcome to the Fiberhood. Our customer service experts live and work in the Jacksonville area. Whether it’s through text, chat, email, or a phone call, we’re here to help whenever you need us. We’ll also reach out with updates on construction, installation, and new service availability every step of the way.
Jacksonville is just the beginning! We’re continuing to grow and connect thousands of homes in the Northeast of Florida to our 100% fiber-optic internet network. Even if we haven’t reached your home yet, we’ll keep you up to date on where we’re headed next!
Check AvailabilityThe internet is the heartbeat of the modern home. We’ve come to rely on it for work, education, entertainment, and shopping. Fiber is the best solution to provide internet because it is:
Symmetrical speeds are when upload and download speeds are equal. Older mediums like cable and DSL are asymmetrical, meaning you aren’t able to upload data as quickly as you can download it. When your speeds are symmetrical it means video calls work better, video games play faster, and your photos upload in an instant.
The conduit we’re laying in your area contains fiber strands that will lead directly into your home. Each strand contains glass that refracts pulses of light, which is how data is sent to and from the devices in your home. This is much faster than traditional methods of sending data through electricity using copper wire.
5G is a form of wireless broadband delivered using nearby cell towers while fiber-optic internet is connected directly to your home. FTTH (fiber to the home) connections provide dedicated bandwidth while a 5G shares bandwidth with your neighbors. Though 5G wireless is great for mobile devices when you aren’t home, fiber-optic is much faster and more reliable to use for the many connected devices within your home.
Yes. In most cases you will be able to keep your existing services. However, once you move to our services, you’ll have enough speed and bandwidth to manage all your services over the internet.
It’s also easy to move to a voice-over-internet-protocol (VOIP) service like Google Voice or Vonage where you can keep your phone number. You always have the option to remove your home phone altogether in favor of using your cell exclusively instead. Most national security monitoring companies offer “cut the cable cord” services with faster response times than a landline can offer.
Read more on cutting the cable cord here: