Learn More IQ Fiber WiFi

IQ Fiber router on a desk next to a computer and notebook.

1999 Called. They Want Their Coax Cable Back.

The Future is Fiber.

Learn More about our WiFi 6 Smart Gateway

We include brand new hardware with the latest WiFi 6 technology in every internet package. The IQ Fiber Smart Gateway is designed to deliver fiber-optic speeds to all the devices in your home. It provides:

  • Dual-band WiFi 6 (802.11 ax) performance
  • Hardware security features that automatically update
  • Coverage without additional hardware for 90% of homes

Whole Home Internet Without the Hassle

Enjoy fiber-optic coverage for every inch of your home – whether you live in a studio apartment or are sitting on several acres of property. Our mesh WiFi blasts signal to the outer areas of your home, so you’re always connected. The IQ Fiber Smart mesh units offer you:

  • All of the same WiFi 6 and security features, even to extended areas of your home
  • Minimalist design that doesn’t interrupt your home décor, no matter where you put it
Image of 3 smart phones showing various IQ Fiber app screens

Introducing the IQ Fiber Smart WiFi App

Make Fiber Internet Work for You

  • Add security to your network. The Smart WiFi app blocks viruses, malware, and malicious websites from the devices in your network.
  • Manage household profiles and set parental controls. Set online time limits, block access to specific content, and monitor internet usage by device.
  • Run speed tests and prioritize network traffic. This way the most important devices (like a work computer or smart security system) will always run at top speeds.
  • View and manage all connected devices. Name each device, group devices by room, and remove old devices to maximize your internet speeds.
  • Set up a guest network for visitors to avoid constantly being asked “What’s your WiFi password?”

Frequently Asked Questions

The IQ Fiber network is updated on the 2nd Tuesday of every month at 2:00 a.m. This scheduled maintenance is done to improve security, remove software bugs, and ensure the network remains reliable. Not every customer is impacted each month, but you may experience a brief outage during this maintenance window. If your router does not reboot automatically, please unplug it, wait 5 seconds, and plug it back in to reboot the router. If you continue to have any issues, please contact us at 904-289-1000 and we will work to resolve your issue as quickly as possible.

To bring internet directly to your home, a modem will first connect to a wide-area network (WAN). The modem connects to the router, which brings internet service to a local area network (LAN) and covers all the devices in your home using WiFi. When your home is wired for internet, you traditionally need to pay for and store both the router and modem. However, more recently they’ve been combined into one device called a gateway. IQ Fiber provides the latest gateway technology for our customers and, of course, you get it for free.

All WiFi technology uses radio frequencies that connect your devices to an internet source (like IQ Fiber). WiFi 6 and 6e are the two latest versions of WiFi, with 6e being the latest available on the market today. WiFi 6e technology is the first version to include the 6-GHz radio band, which drastically increases the amount of wireless bandwidth available in your home. This means you can connect even more devices at once, and they’ll load data faster than previous WiFi versions.

We offer a mesh WiFi network, which is a shared home network that adds coverage to every corner of your home – even outdoor living areas. Extenders work by repeating the signal from your primary router, which reduces its level of performance. They often create “extension” networks, which can cause you to lose coverage when switching from network to network as you move around in your home.

Mesh networks, in comparison, don’t use the traditional router and extender system at all. They instead act as beacons that transmit and share the primary signal throughout the area. This means you have consistent, seamless coverage blanketing your entire property. Click here to learn more.

First thing’s first – 5 Gig is different (and better) than 5G. “5G” is simply the name of a radio frequency used for wireless internet and is not an indication of speed. 5 Gig (short for 5 Gigabit) is a measure of how much speed you’ll get with a wired connection to IQ Fiber’s 100% fiber-optic network. 5 Gig is equal to 5,000 Megabits, which is the fastest residential speed available in most areas of North Florida.

So, how fast is 5 Gig exactly? For reference, streaming a 4k movie takes about 25 megabits per second of bandwidth. With 5 Gig internet, you could stream 200 4k movies at the same time with no lag! Stream, game, work from home, and connect as many household devices as you can imagine without any buffering. Homes are only becoming more connected over time, which is why faster internet is always better.

 

 

 

There are several factors that will impact device speeds:

  • Wired connection versus WiFi: You’ll see the fastest speeds through a wired connection because data is transmitted straight from the router to your device. WiFi is convenient because it will connect wirelessly to devices from anywhere in the home, but it reduces speed along the way.
  • Device Type: Many devices are limited by how much speed they can accept. For wireless devices (like cell phones and smart home equipment) this is based on WiFi compatibility, software, and overall age of the device. Wired devices can also be limited by adapter speeds. Rest assured that IQ Fiber equipment comes with port, which means we’re ready to deliver maximum speeds!
  • Interference: Radio frequencies can be impacted by thick walls, mirrors, and other factors within your home. Our installation team tests WiFi speeds throughout your home to ensure you get optimal service everywhere, but keep this in mind if you redecorate or remodel!

You can always call us at 904-289-1000 with questions or concerns about your internet speeds. IQ Fiber never charges extra for support!

 

 

 

For hardwired connections, there’s nothing you need to do except enjoy fiber-fast internet speeds! For wireless connections, the biggest factor for maximizing your speed is device compatibility. You’ll get better performance from newer devices with the latest WiFi technologies.

The IQ Fiber support team monitors the network and will proactively reach out if we see a way to improve your speeds. You can also call in with specific questions at any time.

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