The Future is Fiber.
We include brand new hardware with the latest WiFi 6 technology in every internet package. The IQ Fiber Smart Gateway is designed to deliver fiber-optic speeds to all the devices in your home. It provides:
Enjoy fiber-optic coverage for every inch of your home – whether you live in a studio apartment or are sitting on several acres of property. Our mesh WiFi blasts signal to the outer areas of your home, so you’re always connected. The IQ Fiber Smart mesh units offer you:
The IQ Fiber network is updated on the 2nd Tuesday of every month at 2:00 a.m. This scheduled maintenance is done to improve security, remove software bugs, and ensure the network remains reliable. Not every customer is impacted each month, but you may experience a brief outage during this maintenance window. If your router does not reboot automatically, please unplug it, wait 5 seconds, and plug it back in to reboot the router. If you continue to have any issues, please contact us at 904-289-1000 and we will work to resolve your issue as quickly as possible.
To bring internet directly to your home, a modem will first connect to a wide-area network (WAN). The modem connects to the router, which brings internet service to a local area network (LAN) and covers all the devices in your home using WiFi. When your home is wired for internet, you traditionally need to pay for and store both the router and modem. However, more recently they’ve been combined into one device called a gateway. IQ Fiber provides the latest gateway technology for our customers and, of course, you get it for free.
A: WiFi is how broadband is delivered wirelessly from the gateway in your home to each device connected to your LAN. It’s important to have the latest and greatest WiFi available because without it, even the fastest internet speeds won’t translate to your wireless devices. Luckily, all the IQ Fiber gateway and mesh devices are WiFi 6 enabled. Click here to learn more about the benefits of WiFi 6.
We offer a mesh WiFi network, which is a shared home network that adds coverage to every corner of your home – even outdoor living areas. Extenders work by repeating the signal from your primary router, which reduces its level of performance. They often create “extension” networks, which can cause you to lose coverage when switching from network to network as you move around in your home.
Mesh networks, in comparison, don’t use the traditional router and extender system at all. They instead act as beacons that transmit and share the primary signal throughout the area. This means you have consistent, seamless coverage blanketing your entire property. Click here to learn more.