Step 1: Design
In the Design phase, we work closely with local authorities to create a customized plan for every neighborhood. Our goal is to connect your community while minimizing any damage or disruption to your neighborhood. We work diligently to locate vital infrastructure such as gas, electric, and water lines. We also work to locate and avoid sprinkler systems and invisible dog fences. Most of our infrastructure is installed underground. This not only protects the fiber-optic cables from weather damage but also enables us to discreetly conceal equipment, minimizing any disruption to your neighborhood. Additionally, we provide advance notice to each home before we break ground, to ensure transparency and keep you informed throughout the process.
Step 2: Construction
From start to finish, our top priority is minimizing damage to your home and neighborhood. We work within the utility easement and public right-of-way to install underground conduit and access vaults. Any cut sod will be prepped and placed on tarps for easy installation. You can expect to see flags and bright paint indicating existing infrastructure. You’ll also notice our IQ Fiber construction workers, trucks, and additional signage. We’ll notify you when construction is about to commence and you can expect to see updates via email, direct mail, and on our website. If you have any concerns, please report them to our team or reach out to your neighborhood’s designated construction coordinator for a prompt resolution.
Step 3: Splicing
Once the underground conduit and access vaults are in place, our construction teams install the fiber-optic cables and connect them to form a seamless network. Thorough testing ensures that the network meets our high standards of speed and reliability. While there may be less visible construction activity after splicing, rest assured that significant work is happening behind the scenes. A two-week testing period follows to ensure the network’s readiness for optimal performance.
Our carefully developed three-step process aims to connect your neighborhood with minimal interruption. We strive to leave your community as close to its original state as possible, with the added benefit of the fastest upload and download speeds! To learn more about the construction process or to submit a question, please go to our construction page.
