IQ Fiber earned the highest overall score of 96 among 68 internet providers
rated nationwide.
Jacksonville, FL — October 7, 2026 — IQ Fiber®, a Jacksonville, Florida-based provider of 100% fiber-optic internet service, earned the number one spot and received five out of five ratings for customer satisfaction related to value, speed, reliability, customer service, and technical support.
The ratings are based on a survey of more than 105,000 Consumer Reports1 members. Consumer Reports noted low scorers included some of the country’s biggest providers1. In its assessment of IQ Fiber, Consumer Reports noted the company’s symmetrical upload and download speeds, flat-rate pricing, no contracts or data caps, and human customer service representatives.
“From the beginning, we’ve put the customer at the center of everything we do,” said Ted Schremp, CEO of IQ Fiber. “Our customers want fast, reliable internet, straightforward pricing, and real people to provide help when they need it. We’re proud to see IQ Fiber earn the top spot in the Consumer Reports survey because it reflects the experiences of the customers we serve every day.”
IQ Fiber’s all-fiber network is built on a modern XGS-PON platform capable of delivering symmetrical speeds up to 10 gigabits per second directly into each home or business. Plans start at $65 per month and include professional installation, whole home WiFi 7 service, and 24/7 live support from the company’s Jacksonville-based team — real people who, on average, answer the phone in 30 seconds or less. IQ Fiber backs every plan with its Stress-Free Guarantee: no contracts, no hidden fees, and no data caps.
IQ Fiber’s network serves residential and commercial customers in Jacksonville, Gainesville, and Pinellas County, Florida; Savannah, Georgia; Charleston, South Carolina; Delaware; and the Chesapeake Bay Region of Maryland.
Read the Consumer Reports1 article.
About IQ Fiber
IQ Fiber is transforming the broadband market with transparent pricing and a streamlined customer experience. IQ Fiber offers simple month-to-month rates with no fees or surprise price increases, symmetrical speeds, and whole-premises WiFi service. Privately funded and launched in August 2021, IQ Fiber delivers the speed and reliability that earned it the top overall score in the Consumer Reports1 2026 Winter Internet Providers Survey while maintaining a 4.8-star rating on Google with nearly 5,000 reviews. For more information, visit iqfiber.com.
1Consumer Reports 2026 Winter Internet Providers Survey. Provided ratings from 105,000 Consumer Reports members reviewing and rating 68 internet providers.