Jack Russell Park Mural where IQ Fiber internet service is installed for locals

IQ Fiber Launches Northeast Florida’s First, Free High-Speed Wi-Fi in a Public Park

Jacksonville’s only local residential internet service provider launches public Wi-Fi at Jack Russell Park in Atlantic Beach. JACKSONVILLE, Fla., February...

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Photo of IQ Fiber truck at the beach in Fernandina, where internet service is now available

IQ Fiber Announces Expansion to Nassau and St. Johns Counties

$36 million expansion to include Anastasia Island and Fernandina Beach JACKSONVILLE, Fla., Jan. 30, 2023 IQ Fiber, Northeast Florida’s only...

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Welcome Sign Atlantic Beach, where IQ Fiber has activated their service

IQ Fiber Activates 100% Fiber-Optic Network in Atlantic Beach

Jacksonville’s only local residential fiber internet provider now serving customers in Atlantic Beach and San Marco. JACKSONVILLE, Fla., Dec. 13,...

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Photo of IQ Fiber construction coordinators

IQ Fiber Announces Significant Network Expansion

Company to invest $45 million as it expands to Jacksonville Beach, Beauclerc, Mandarin, Town of Orange Park, Fleming Island JACKSONVILLE,...

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IQ Fiber moving to it's new headquarters

IQ Fiber Celebrates Grand Opening of Jacksonville Headquarters

Southside location is base for management, engineering and customer service JACKSONVILLE, Fla., May 20, 2022 – IQ Fiber, Northeast Florida’s...

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Photo Apr 05 2023, 12 47 58 Pm

IQ Fiber Gives Underserved Jacksonville, Florida, Market New Gigabit Hope

Ted Schremp has plenty of experience being a broadband and telecom disruptor. He spent six years at Charter Communications, leading...

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Device Graphics: Computers, TVs, Tablets, and Phones

IQ Fiber welcomes working news media inquiries and works to quickly respond to journalists. Reporters, editors, writers and journalists please contact:

Wendy Schechter at 917-687-9696 Wendy@harry.marketing or Stacy McDonald 307-689-3592 stacie@harry.marketing

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Frequently Asked Questions

The internet is the heartbeat of the modern home. We’ve come to rely on it for work, education, entertainment, and shopping. Fiber is the best solution to provide internet because it is:

  • FAST — 1000 mbps (1G) of speed with fiber internet is about 20 times faster than standard cable. Your time is valuable, so don’t waste it waiting for your internet to load!
  • RELIABLE — IQ Fiber provides dedicated bandwidth directly to your home, so your speeds don’t dip during peak traffic hours or as more neighbors join the Fiberhood.
  • SYMMETRICAL — Only fiber has symmetrical upload and download speeds so no matter what you’re doing, you can get it done quickly.
  • FUTURE-PROOF — Fiber cables are more lightweight, durable, and resilient than copper. Its bandwidth capacity far exceeds what any home requires, so we’ll grow with you as technology changes in the future.
  • SUSTAINABLE — Traditional cable uses about 12 times more energy than fiber. It generates less heat and is made from more sustainable materials.

Symmetrical speeds are when upload and download speeds are equal. Older mediums like cable and DSL are asymmetrical, meaning you aren’t able to upload data as quickly as you can download it. When your speeds are symmetrical it means video calls work better, video games play faster, and your photos upload in an instant.

Fiber-optic networks are built to transmit data through a thin fiber glass strand using pulses of light. Because each strand is dedicated to each home, there is no sharing of bandwidth between neighbors. In addition, fiber-optic networks need very little electrical power to operate. The data is transmitted at the same speed to the home as it is away from the home with very little lag. Fiber-optic networks are the fastest and most reliable home internet technology available today.

5G is a form of wireless broadband delivered using nearby cell towers while fiber-optic internet is connected directly to your home. FTTH (fiber to the home) connections provide dedicated bandwidth while a 5G shares bandwidth with your neighbors. Though 5G wireless is great for mobile devices when you aren’t home, fiber-optic is much faster and more reliable to use for the many connected devices within your home.

Yes. In most cases you will be able to keep your existing services. However, once you move to our services, you’ll have enough speed and bandwidth to manage all your services over the internet. It’s also easy to move to a voice-over-internet-protocol (VOIP) service like Google Voice or Vonage where you can keep your phone number. You always have the option to remove your home phone altogether in favor of using your cell exclusively instead. Most national security monitoring companies offer “cut the cable cord” services with faster response times than a landline can offer.

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