We’re Building 100% Fiber-Optic Internet Near You.
Learn more about our construction process.
Learn more about our construction process.
Our team works with local authorities to create a custom design for each neighborhood. Most of our network is installed underground, in some cases, we use aerial fiber. We make every effort to conceal the limited above-ground equipment to protect fiber-optic cables from weather damage and reduce maintenance needs.
The construction process includes the installation of aerial fiber cables or underground conduit and access vaults in the public right-of-way adjacent to the road. We will place a notice on your door when construction is about to begin. Throughout the process we will provide updates via social media, email, construction signs, and on our website. If you have any concerns, please report it to the team for a speedy resolution.
Once the underground conduit and access vaults are in place, our construction teams will install the fiber-optic cables and connect them together to create one seamless network. The network is then tested to ensure that it is up to our quality standards for speed and reliability.
We’re Bringing Fiber to Chesapeake Beach, Dover, Charleston, and Pinellas And Are Expanding Service in Jacksonville, Gainesville, and Savannah
The construction coordinator for Charleston, SC is Jeff Smith! You can contact Jeff by calling (843) 647-3993.
The construction coordinator for Delaware is Jason Vicidomini! You can contact Jason by calling (302) 484-6872
The construction coordinator for Gainesville is Cody Bryan! You can contact Cody by calling (352) 850-6547.
The construction coordinator for Commercial Internet Services in Gainesville is Jeff White! You can contact Jeff by calling (904) 738-2116.
The construction coordinator for Gainesville is Mike Zentmyer! You can contact Mike by calling (352) 210-7968.
The construction coordinator for Fort Caroline, San Pablo, & Commercial Services is Shaun Hewett! You can contact Shaun by calling (904) 738-2077.
The construction coordinator for Fernandina, North Jax & Arlington is Scott Mandell! You can contact Scott by calling (904) 570-2943.
The construction coordinator for San Marco, Mandarin, Orange Park & Deerwood is Danny Cobb! You can contact Danny by calling (352) 850-6500.
The construction coordinator for the Beaches is Jesse Sway! You can contact Jesse by calling (860) 307-2154.
The construction coordinator for Nocatee & Anastasis is Eric Dorris. You can contact Eric by calling (904) 799-3009.
The construction coordinator for Chesapeake Beach, MD is Kenny Sampson! You can contact Kenny by calling (443) 684-6712.
The construction coordinator for Pinellas County is Chris Jewell! You can contact Chris by calling (727) 743-4515.
The construction coordinator for Savannah, GA is Brian Chavarria! You can contact Brian by calling (912) 803-1508.
For situations requiring immediate attention, call 1-800-495-4775
You can now sign up for IQ Fiber services! Once you’ve set an installation date, our crew will stop by in advance to prepare your home. They extend fiber from the right-of-way on your street (what was laid during construction) up to the side of your home. While other providers will simply leave the wire laying on top of your sod for weeks at a time, we bury ours immediately. Doing this protects your internet connection and keeps your lawn looking tidy!
An installation technician will arrive to activate our fiber-optic network in your home. They do this by connecting fiber directly to a gateway (shown to the left) which provides WiFi to the devices in your home. They will test the connection to make sure your speeds are as expected, show you how to connect devices to WiFi, and set up your IQ Fiber WiFi Management App so you can manage your services from anywhere!
The IQ Fiber construction team is installing state-of-the-art fiber-optic internet in your neighborhood! During the construction phase, we will make every effort to minimize the disruption. You can expect our construction crews to install underground fiber cables and access vaults in the utility easement during daylight hours. This work will require digging access holes and directional underground boring to install fiber-optic cables. You may see painted lines and small flags in the grass to mark utilities. Please do not remove the flags! It is state law that they remain in place during construction. The paint is water-based and will fade away, and all flags will be removed when construction is complete. We suggest watering the sod after construction crews leave so it may grow back. We appreciate your patience and understanding.
Utility locate flags will be in place until construction is completed on your street, then they will be removed by our crews. Please do not remove the flags or markings! It is state law that they remain in place during construction.
Our conduit is buried 36″ in the right of way near the street. After you place an order for our service, an additional fiber-optic cable is installed between the street and your house. That cable is between 6”-12” deep.
The duration of construction depends on the layout and design of your neighborhood. Our goal is to complete the process as quickly as possible.
They work daylight hours, usually between 8:00 a.m. and 8:00 p.m.
The best way is to share the news by liking us on social media! If you live in an apartment complex, condominium complex, or HOA community you can also speak to your homeowners or property association about adding IQ Fiber.
Your driveway will not be disturbed during construction. We bore underneath the pavement and ground so there is no damage.