How It Works: Bringing IQ Fiber to Your Community

1. Schedule a Site Survey

We’ll coordinate with our engineering team to perform a site survey. This helps us build a customized scope of work tailored to your community’s layout and needs.

2. Meet with Community Leaders

After the survey, our Communities team will meet with your community leaders to review a proposed construction plan and answer any questions.

3. Approve Our Right of Entry (ROE)

Once the plan is approved, your community leaders will sign the Right of Entry (ROE), giving IQ Fiber permission to build the network—at no cost to you.

4. Accessing the Network

After construction is complete, residents can sign up for IQ Fiber—or keep their current provider. Visit our Resource Page to learn more about the build process.

What Our Customers are Saying...

FINALLY FIBER! 1gb and never looking back! I couldn’t be more happy with the whole experience. The construction crews running the fiber to the curb were some of the best I have ever seen. Very clean and friendly. Signing up over the phone took only 10mins. An installation appointment was booked for a specific time, at the end of setting up our account. The field Techs doing the install showed up on time and worked through heavy rain during the install. Shoe covers were on at all times. My floor is just as clean before the install. Impressive. The techs knew exactly what they were doing, making the whole install process only a few hours. Super clean techs, both inside and outside installations. The IQ fiber smart wifi app is everything that I need and more. Very snappy bandwidth charts per device down to the minute refreshes. Speeds were symmetrical and hitting slightly higher than 1gb. The sales director, Chip, made big promises and delivered with the help of an amazing team. This is EXACTLY what Jacksonville need. An ISP that cares about its customers.

Scott P.

Google

So far a great experience with IQ- they have kindly come back and added more sod where they installed the lines. We are hooked up and using IQ and so far the performance is great. I will be leaving both lines up and transitioning to IQ over the next month. We have two people working from home so we are excited about their level of concern on the quality of wifi throughout the house. They have been very responsive to questions and the whole team has been so polite.

Katie O.

Google

We signed up for IQ Fiber as soon as we heard they had started construction in our neighborhood and we're so happy we did! When they were ready to start setting up customers they gave me a call and we set up the account and installation time in just a few minutes. No contract, no installation fees, no usage caps, just extremely fast internet on an entirely fiber network from a local company, what more could you ask for? Having a symmetrical connection (same upload and download speed) is great, especially if you work from home, play multiplayer games, or stream to the internet. Everyone we've spoken to has been super friendly and polite. We had a couple kinks during installation but they still made sure that everything was working before the day was out and we've had multiple follow-ups to make sure everything is still working to our satisfaction.

Brian H.

Google

We got IQ Fiber about a month ago. Super fast internet and great service! Our internet went out this morning during Tropical Storm Ian. I sent an email just to let them know and not expecting a response until the storm was over. But I got a call a few minutes later. They tried to reset remotely and when that didn’t work, they had a truck over within the hour and got us back up and running. They went way beyond our expectations during a storm!!

Gretchen E.

Facebook

Community Development

We Believe in Choice

Experience the benefits of IQ Fiber’s high-speed fiber-optic internet in your private community.

How It Works: Bringing IQ Fiber to Your Community

1. Schedule a Site Survey

2. Meet with Community Leaders

3. Approve Our Right of Entry (ROE)

4. Accessing the Network

What Our Customers are Saying...